Mr. Cooper Correspondent, a division of Mr. Cooper (3rd largest U.S. mortgage servicer), is one of the largest correspondent investors in the U.S. as well. They host multiple hospitality galas throughout the year, inviting 1000s of banking and financial services executives to attend.
Event goal: build relationships and memories with clients.
Solution: Automate their manual invite, reminder, response tracking and check-in process for 8,000+ invites and 500 attendees.
Mr. Cooper Correspondent discovered the NextLevelFan.com platform could do all of it!
The ROI for just one event:
32 hours
SAVED OF SALES & ADMIN TIME
164 leads
NEW LEADS CAPTURED & NO DATA ENTRY!
NextLevelFan used economies of scale to send more than 8,000 invites, reminders (2x), confirmation, and “thank you” emails. When you include the built-in response tracking, Mr. Cooper Correspondent sales reps and admins were able to focus on event prep and avoid data entry & report building.
When customers were invited, the NextLevelFan.com platform asked them to provide contact info for their each of their plus-ones. This generated confirmations to each plus-one, while providing new leads for future sales & marketing use.
One Event, by the numbers
With NextLevelFan's pre-built messaging campaign, Mr. Cooper's Sales & Marketing teams saved TONS of repeat steps.
21
Mr. Cooper Sales Reps
8,074
Invites sent on behalf of Sales Reps
24,222
Total messages sent on behalf of Sales Reps
32
Hours saved by sales reps and event admin
Gain visibility to 9x more insight from your client events.
"Very grateful for this"
We needed help at the 9th hour and would’ve looked like idiots without it.
Julie McLaurine
Marketing, Communications Director
Mr. Cooper Correspondent
(Event Host)
"Check-in was easy"
It was very easy to train our four temp staff. We used our iPads, got on WiFi, and had no issues!
Megan Coleman
Business Dev. Marketing Analyst
Mr. Cooper Correspondent
(Event Host)
"Very much appreciated..."
Thank you for creating a product that handles both Mr. Cooper and SWBC’s event needs. The reports and visibility are well received.
Rebecca T
Event Coordinator
SWBC Mortgage
(Event Host)
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